Day 2 begins by presenting a framework for interventions, based on the vulnerability areas identified on Day 1. Participants use the framework to identify interventions and gaps in their own work contexts. This course addresses two key intervention areas: behavior change communication and health services provision. Day 2 focuses on behavior change communication. We begin by examining the background to the behavior change process and proceed to the communication process and its various components. Behavior change and communication concepts are applied using a variety of communication channels.